Privacy Policy

I. Who We Are

Letters from Scripture is a creative subscription service that delivers monthly fictional letters written in the voices of biblical characters. We are the data controller for the personal information you provide to us.

Contact: hello@lettersfromscripture.club  |  911 Kings Canyon Drive, Grapevine, TX 76051

II. Information We Collect

We collect only the information necessary to fulfill your subscription and communicate with you. This includes:

• Identity & Contact Information: Your full name and mailing address (required to deliver your letters).
• Email Address: Used to confirm your subscription, send billing notices, and provide customer support.
• Payment Information: Billing details (credit/debit card or payment method) processed securely through our third-party payment processor. We do not store full card numbers on our servers.
• Account Preferences: Any preferences or notes you provide (e.g., gift subscriptions, address changes).
• Website Usage Data: Basic analytics such as pages visited, browser type, and device information, collected via cookies or similar technologies to improve our website.

We do not collect sensitive personal data such as Social Security numbers, government IDs, health information, or data about children under 13.

III. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your subscription and deliver letters to your mailing address.
• To process payments and manage billing cycles.
• To communicate with you about your account, including renewal notices, shipping updates, and support.
• To send occasional newsletters or promotional offers related to Letters from Scripture (you may opt out at any time).
• To improve our website, content, and customer experience.
• To comply with legal obligations.

We will never use your information for purposes unrelated to operating this service without your explicit consent.

IV. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data only with the following trusted third parties, and only as necessary:

• Payment & Platform Processing — Whop: We use Whop (whop.com) to process payments, manage subscriptions, and operate our affiliate program. When you subscribe or purchase through our site, your payment and account information is handled by Whop in accordance with their Privacy Policy (available at whop.com/privacy). We do not store full card numbers on our own servers.
• Postal & Shipping Services (e.g., USPS): Your name and mailing address are shared solely to deliver your letters.
• Email Service Providers: To send transactional and subscription-related emails on our behalf.
• Website Analytics Providers (e.g., Google Analytics): To understand how visitors use our site. This data is aggregated and non-identifying.
• Legal Authorities: If required by law, court order, or to protect the rights and safety of our business or others.

All third-party service providers are required to handle your data in accordance with applicable privacy laws and are not permitted to use it for their own purposes.

V. Cookies & Tracking Technologies

Our website may use cookies — small text files stored on your device — to enhance your browsing experience and gather usage analytics. Types of cookies we may use include:

• Essential Cookies: Required for the website and checkout to function properly.
• Analytics Cookies: Help us understand site traffic and user behavior in an anonymized way.
• Marketing Cookies: May be used to show relevant promotions (only with your consent where required by law).

You may disable cookies through your browser settings. Note that doing so may affect the functionality of certain parts of our website.

VI. Data Retention

We retain your personal information for as long as your subscription is active or as needed to provide our services. After cancellation, we may retain certain data for up to 3 years for record-keeping, tax, and legal compliance purposes. You may request earlier deletion subject to legal requirements (see Section VIII).

VII. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

• Secure (HTTPS/SSL) connections on our website.
• Payment processing through PCI-compliant third-party processors.
• Limiting access to your data to authorized personnel only.

VIII. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that inaccurate or incomplete information be corrected.
• Deletion: Request that we delete your personal data, subject to any legal retention obligations.
• Opt-Out of Marketing: Unsubscribe from promotional emails at any time by clicking "unsubscribe" in any email or contacting us directly.
• Data Portability: Request a copy of your data in a commonly used format.
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at hello@lettersfromscripture.club. We will respond within 30 days.

IX. Children's Privacy

Our service is intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly. If you believe a child has submitted information to us, please contact us immediately.

X. Third-Party Links

Our website may contain links to third-party websites (such as payment processors or social media pages). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

XI. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal data we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your California rights, contact us at hello@lettersfromscripture.club.

XI. Affiliate Program & Whop

Letters from Scripture operates an affiliate program through Whop. If you participate as an affiliate, Whop will collect and process additional data related to your referral activity, payouts, and account details in accordance with Whop's own Privacy Policy and Terms of Service.

Affiliates should review Whop's privacy practices at whop.com/privacy to understand how their data is handled within the Whop platform. We receive aggregated or anonymized referral data from Whop for the purpose of tracking affiliate performance and issuing commissions.

XII. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by email or by posting a prominent notice on our website at least 14 days before the changes take effect. Your continued use of our service after that date constitutes acceptance of the updated policy.

XIII. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:

Letters from Scripture
Email: hello@lettersfromscripture.club
Mailing Address: 911 Kings Canyon Drive, Grapevine, TX 76051

We are committed to resolving any concerns you may have about your privacy.